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HOSPITALITY CONTACTS: ABU DHABI |
We firmly believe that technology, more than anything else is the key competitive differentiator today. However it’s not only what technology you use, but how you integrate it that counts. Our approach to hotel technology is based on what we know is the most important aspect – the guest experience. We know that differentiation is no longer just about décor and excellent staff service. Guests today expect services beyond maid, room and valet, they want to extend their work and home capabilities into the environment they experience whilst travelling. Over 15 years of working with over 200 top hotels means that we know exactly what technology is required in every part of a hotel, we know how it should be integrated and we know what issues can be faced; and how best to overcome them. We also know that hotel operators are under intense pressure to get more out of their properties such as increasing revenues per room, minimising costs, and addressing security of both staff and guests. Broader issues such as working to minimise the impact on the environment have become just one of a number of key issues affecting hoteliers today. Our technology offering reflects that understanding. We understand that to integrate technology requires the right people, and we have specialist individual teams of experts on board who provide pre-sales, post sales, project implementation and support. Integrating complex projects requires industry skill and experience; our teams consist of highly qualified industry leading experts whom you can count on to make sure that technology is your differentiator. Entrance & Lobby A guest experience with a hotel begins before they even walk in the door. In 2008 approximately 40% of all hotel bookings will be done online, and many of these bookings will be influenced by ratings websites. From the minute a guest arrives at reception, is handed their key, enjoys a coffee in the lobby café, and then goes on to their room, their experience is enhanced by technology. Whether it’s free wireless internet access, or digital signage announcing restaurant specials, or the property management system that lets staff know what guest preferences are, Alpha Data can help you understand what technology to use and how best to seamlessly integrate it. Guestroom In room technology is becoming a key differentiator for hospitality organisations. More guests are adopting technologies such as high speed internet, digital entertainment devices and voice over internet protocol in their day-to-day life. To provide a true ‘home away from home’ experience, leaders in the industry are providing connectivity and access to popular devices and digital entertainment options for next generation guests. Travellers today are more demanding than ever. Guests still expect a comfortable night’s sleep, but they also want wireless internet, movies that start at their convenience and a customisable guest experience. Technology sits at the heart of their demands. In-room technology, particularly in-room entertainment options, is undergoing major change. Alpha Data can provide expert advice on the latest in-room technology available today and tomorrow. Ballrooms Ballrooms and Auditoriums provide a great source of revenue for the hotel operator providing a function area for numerous event types. However in this highly competitive market, it’s more than four walls that will give an advantage. Providing the right lighting, sound, communication and controls equipment is vital. Meeting Rooms It’s not enough anymore to accommodate the overnight traveller. Today, hotels rely on booking meeting space and events to compete in the hospitality industry and generate higher profits. But in the highly competitive world of meetings and conventions, finding a point of differentiation is a must. Increasingly, hotels and resorts are turning to high-tech solutions ranging from audio and video conferencing to control panels and advanced sound and projection systems in an effort to satisfy demanding meeting planners. |
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