SERVICES CONTACTS :

ABU DHABI
farid@alpha.ae
DUBAI
venki@alphadxb.com

Post Sales Support & Maintenance
Our post-sales installation and support teams consist of 180 professionals who are regularly certified to provide support for key brands including Juniper, Cisco, Nortel, Microsoft, Hewlett Packard, Bosch and Extreme Networks. Many of our clients request comprehensive maintenance contracts with Alpha Data to ensure that their critical networks (hardware or software) are supported. These contracts range from traditional warranty support, to maintenance during office hours, to 24X7 critical support.

IT Skills Outsourcing
Outsourcing of IT personnel is a strategic option for companies that do not want the expense of recruiting, training and retaining in-house IT specialists. Alpha Data can provide the required personnel to carry out this critical function on a client’s behalf whilst reducing staffing and administration costs. Alpha Data identifies qualified candidates whose skills match the specific disciplines required. Rather than simply placing ‘temps’ into jobs, we invest in people by permanently employing them as our own staff and then placing them into job assignments with our clients.

Migration & Relocation
Whether migrating applications or products to a new platform or technology or physically moving an entire IT department, Alpha Data’s team can provide comprehensive advice and support. Our teams manage the entire process, from analysis to implementation to any necessary training.

Security Services
Security threats are ever evolving. A firewall, an intrusion detection system, a mail security gateway, and other security devices are a definite requirement for protection, but are these enough? Security devices are only as good as they are configured; to enforce and organisation’s security takes far more than independent security products. Do you have a security policy to make sure your security products work correctly? Are you continuously revising and evolving your policy? Are your staff trained on responding to security threats? Have your security policies and products been tested by professionals? Alpha Data Security Solutions can help you find the answers to these questions. Alpha Data has security specialists available who can offer consultancy and training on Ethical hacking, Security Awareness and Platform Independent Professional Security.